You should have properly assessed your delivery capacity before committing to a delivery timeframe, as when purchasing from an online retailer, customers are naturally looking for both competitive pricing and reliable, fast delivery. The delivery information provided at the time of purchase was misleading: the order was initially indicated as taking 2–4 business days, but this has effectively turned into 12–15 business days. Had the longer timeframe been communicated upfront, I would have made a different purchasing decision. There were also other retailers offering the same product at significantly better prices, with delivery times clearly stated as 10–15 business days. This makes the current situation particularly disappointing, as I could have chosen a cheaper offer with the same or better transparency regarding delivery.