A completely unacceptable way to treat customers. Happy Angler has repeatedly demonstrated terrible quality control, system failures, and shocking customer communication: 1. Damaged Goods: On a previous order, they shipped me a broken fishing rod. 2. System Errors & Billing Demands: Due to a fault in their own checkout system regarding discount codes, they sent me an invoice after delivery demanding additional payment because of their internal software mistake. 3. Ghosted Orders & Cancellations: For order #26148 (placed 12 August), they failed to send any updates or delivery notifications. Only when I actively chased them down a month later did they admit they ran out of stock due to a warehouse mistake, forgot to notify me, and simply canceled the order. Zero proactive communication, unreliable inventory management, and a complete disregard for basic customer service. Save yourself the headache and buy your fishing gear elsewhere.