Stay away from this company. My wife ordered a shirt that was a bit too big. We contacted Miinto that agreed to the return. We returned the shirt using a carrier of their choice. A couple of days later we got an e-mail saying that they did not approve the return since that tags on the shirt was removed. I am 100% sure that No tags were removed when we returned it. The shirt was literally tried on and then packed again. Despite numerous e-mails i have still not heard anything back. I have now reported miinto to the authorities. Scam of a company. STAY AWAY AND BUY YOUR THINGS ELSEWHERE!