Medlem sedan: 2009-09-10

PCakuten i Hofors omdömen

Här visas de omdömen PCakuten i Hofors har lämnat på Prisjakt & Minhembio.

5 år sedan

Ordered mobil charger and then a few minutes later, a battery. Telephoned them and asked that both items be put in same mail pack so I wouldn't be charged an extra 40 Kr. They agreed and then they sent an email and said no. They had plenty time to easily change the order since it hadn't been packed for mail.
Otherwise, the battery was a bit below par and the charger worked good. The shipping was fast enough.

6 år sedan


-2 sent me my first order and the item was broken on arrival.
I was required to pay to send the broken item back. Later, I received an email that I may need to pay a fee because I sent back the item without an RMA number , which was not listed until after I mailed the item back and was not listed on their website as a requirement. This fee is higher than the cost of the item I purchased from them. Mycom has stated that they dont have the broken item that I sent back and have not sent me a...   Läs mer
  • Butiken svarar:

    Dear customer,
    We have not sent you any mail saying that you have to pay a fee. What you did was to return a broken item by mail in a regular envelope, without any chance for you or us to trace it. We did send you an instruction "how to return" that you did not follow. As soon as the letter will be found we will replace it according to our instructions. We are sorry if you feel inconvenience in this matter.
    Customer service